Safety and Legal Issues

Forum: Spacesettlers
Thread: Safety and Legal Issues

# 2531 bybestonnet_00@... on Feb. 14, 2002, 2:50 p.m.
Member since 2021-10-03

--- Ravenart@... wrote:
> There's a one major flaw in your statment. Why would a corporation want to
> kill their own customers? It cost money and overhead to create new
> customers. It's far far cheaper to keep your customers and make them repeat
> customers. According to the Law of Inbalance, 20% of customers who are
> repeat customers provide 80% of cashflow and the overhead is low because they
> are already aware of your prducts and brand and need no introduction. To
> kill their customers would NOT increase their profit margin, but make it far
> more expensive because such actions would increase the overhead of sale
> effort, setting up paperwork, etc etc.

It didn't seem to matter to GM and Ford back when they built death traps.

Besides sometimes the money that a company thinks it can save by not including
some very cheap safety measures is more then what the company thinks the value
of the repeat business of those who were killed would be.

> Frankly I don't think from your words that you really understand the nature
> of corporations or business and I'm not sure you really want to. You just
> wnat to go into space and that's good, but wishing won't make it happened.
> You gotta do the work, dude!

It seems that you're the one who doesn't understand corporations. One thing
that has to be understood about corpations is that they often work by what
seems to be the case instead of what is. Ford calculated that it would cost
them $11 per car to fix the fuel tank problem with the Pinto shape, when they
got around to doing it they only ended up spending $1 per car. Often
corporations will think it's cheaper to let their customers die then to allow
them to live and become repeat customers. Even though it's often better for
the corporation to let the customer live. There is also this strange short
term over long term bias inherient in capitalism which can often casue
problems.

As for wishing won't make it happen, no it won't, but removing liability for
deaths for profit won't either.